Charity Mailing List Removal
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What can AI do for Nonprofits? A conversation with AFP’s Art Taylor & Zigment’s Dikshant Dave
How can artificial intelligence (AI) actually help nonprofits—not replace them?
In this live Conversation with BBB Accredited Charities, Bennett Weiner, President & CEO, BBB Wise Giving Alliance hosts an open conversation on AI and its real-world use in the nonprofit sector.
Joined by featured speakers Art Taylor, CEO of the Association of Fundraising Professionals and Dikshant Dave, CEO of Zigment, this dialogue explores how AI can enhance nonprofit work—from donor engagement and chatbot integration to streamlining operations and boosting fundraising efficiency.
Special thank you to Yuriy Boyechko, CEO of Hope for Ukraine for sharing his organization's experience with AI.
📌 Learn how organizations like AFP Global and Hope for Ukraine are already using AI to:
- Improve donor communication in real-time
- Personalize supporter experiences
- Reduce staff time on repetitive tasks
- Make their websites more responsive and "sticky"
Plus, we discuss the ethics of AI, data control, and how nonprofits can implement AI tools safely and responsibly.
✅ Key Takeaways
- AI can help nonprofits do more with less—automating FAQs, donor follow-ups, newsletter signups, and more.
- Real-time responsiveness (like a 24/7 chatbot) can lead to higher donor conversion and deeper engagement.
- AI tools should enhance, not replace, human staff—especially when applied with the right ethical guardrails.
- Start small: identify a pain point (e.g., response lag, email overload) and explore how AI can support it.
- Training AI on your own website content can help avoid misinformation and "AI hallucinations."
🎯 Whether you're AI-curious or already testing new tools, this conversation offers practical ideas and advice for nonprofits of any size.
If you’re exploring AI for nonprofits, subscribe for more episodes in our YouTube playlist “AI & Trust in the Charitable Sector.” Drop your questions in the comments—what AI use-cases do you want us to cover next?
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