Charity Review

  • Issued: July 2012
  • Expires: November 2014

Volunteers of America

Accredited Charity

Meets Standards

703-341-5000

1660 Duke Street
Alexandria, VA 22314

http://www.volunteersofamerica.org
Accredited Charity

703-341-5000

1660 Duke Street
Alexandria, VA 22314

http://www.volunteersofamerica.org
Accredited Charity

Accredited Charity

Meets Standards

Standards For Charity Accountability

Governance

  1. Board Oversight

    Oversight of Operations and Staff: Standard 1

    Description
    Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

    The organization meets this standard.

  2. Board Size

    Number of Board Members: Standard 2

    Description
    Soliciting organizations shall have a board of directors with a minimum of five voting members.

    The organization meets this standard.

  3. Board Meetings

    Frequency and Attendance of Board Meetings: Standard 3

    Description
    An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

    The organization meets this standard.

  4. Board Compensation

    Compensated Board Members: Standard 4

    Description
    Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

    The organization meets this standard.

  5. Conflict of Interest

    Conflict of Interest: Standard 5

    Description
    No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

    The organization meets this standard.

Measuring Effectiveness

  1. Effectiveness Policy

    Board Policy on Effectiveness: Standard 6

    Description
    Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

    The organization meets this standard.

  2. Effectiveness Report

    Board Approval of Written Report on Effectiveness: Standard 7

    Description
    Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

    The organization meets this standard.

Finances

  1. Program Expenses

    Program Service Expense Ratio: Standard 8

    Description
    Spend at least 65% of its total expenses on program activities.

    The organization meets this standard.

  2. Fund Raising Expenses

    Fund Raising Expense Ratio: Standard 9

    Description
    Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

    The organization meets this standard.

  3. Accumulating Funds

    Ending Net Assets: Standard 10

    Description
    Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

    The organization meets this standard.

  4. Audit Report

    Financial Statements: Standard 11

    Description
    Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

    The organization meets this standard.

  5. Detailed Expense Breakdown

    Detailed Functional Breakdown of Expenses: Standard 12

    Description
    Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

    The organization meets this standard.

  6. Accurate Expense Reporting

    Accuracy of Expenses in Financial Statements: Standard 13

    Description
    Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

    The organization meets this standard.

  7. Budget Plan

    Budget: Standard 14

    Description
    Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

    The organization meets this standard.

Fund Raising & Info

  1. Truthful Materials

    Misleading Appeals: Standard 15

    Description
    Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

    The organization meets this standard.

  2. Annual Report

    Annual Report: Standard 16

    Description
    Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

    The organization meets this standard.

  3. Website Disclosures

    Web Site Disclosures: Standard 17

    Description
    Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

    The organization meets this standard.

  4. Donor Privacy

    Privacy for Written Appeals & Internet Privacy: Standard 18

    Description
    Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

    The organization meets this standard.

  5. Cause Marketing Disclosures

    Cause Related Marketing: Standard 19

    Description
    Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

    The organization meets this standard.

  6. Complaints

    Complaints: Standard 20

    Description
    Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues.

    The organization meets this standard.

Conclusion

Volunteers of America meets the 20 Standards for Charity Accountability.

Financial - Volunteers of America National Organization and Affiliates

The following information is based on VOA's audited financial statements for the fiscal year ended June 30, 2010.  This summary includes the revenue and expenses of Volunteers of America, Inc. and affiliates.

Total Income:  $204,232,000

Program Expenses:  $183,264,000

Fund Raising Expenses:  $849,000

Administrative Expenses:  $17,505,000

Total Expenses:  $201,618,000

 

Programs:  91%    Fund Raising:  Less than 1%    Administrative:  9%

 

Income in Excess of Expenses:  $1,968,000

Total Liabilities:  $10,011,000

Total Assets:  $48,226,000

Purpose

  • Year, State Incorporated

    1896, Virginia

  • Affiliates

    "Omegon Residential Treatment Center, Inc. (Omegon, Inc.)
    118th St. Housing Development Fund Company, Inc.
    1887 Bathgate Properties LLC
    2112 Second Avenue LLC
    226 West 20th Street Housing Development Fund Corporation
    305 West 97th Street Associates, L.P.
    340 West 85th Street LLC
    467-479 Essex Street, LLC
    560 W. 165th Street Housing Development Fund Company, Inc.
    560 West 165th Street Associates, L.P.
    560 West 165th Street, Inc.
    Al-Car/VOA Elderly Housing, Inc.
    Albuquerque Volunteers of America Elderly Housing, Inc.
    Alexandria VOA Living Center
    Americus VOA Elderly Housing, Inc.
    Arbor Place Apartments, LTD.
    Arlington VOA ALR Operating, Inc.
    Arlington VOA Assisted Living Residence, Inc.
    Arlington VOA Living Centers, Inc.
    Asheville VOA Elderly Housing, Inc.
    Atlantis Manor, Inc.
    Auburn VOA Elderly Housing, Inc.
    Augusta VOA Elderly Housing, Inc.
    Azalea Road Affordable Housing
    Ballington Project Management Services, LLC
    Balsam Terrace VOA Elderly Housing, Inc.
    Baltimore VOA Living Center, Inc.
    Baton Rouge Housing Development Corporation
    Baton Rouge Residential Centers, Inc.
    Baton Rouge VOA Living Centers, Inc.
    Battle Creek VOA Affordable Housing Inc.
    Battle Creek VOA Affordable Housing Limited Dividend Housing Association LP
    Bay Minette VOA Housing, Inc.
    Bay Minnette VOA Housing, Inc.
    Bayou La Batre VOA Elderly Housing, Inc.
    Beach Street VOANNE Condominium Association
    Belfast VOA Elderly Housing, Inc.
    Benton Harbor I Affordable Housing, Inc.
    Benton Harbor I VOA Affordable Housing Limited Dividend Housing Association Limited Partnership
    Benton Harbor II Affordable Housing, Inc.
    Benton Harbor II VOA Affordable Housing Limited Dividend Housing Association Limited Partnership
    Billings Volunteers of America Elderly Housing II, Inc.
    Billings Volunteers of America Elderly Housing, Inc.
    Birchwood VOA Affordable Housing, Inc.
    Blakeley VOA Affordable Housing LLC
    Blakeley VOA Affordable Housing, Inc.
    Blakely Building, LLC
    Bossier City VOA Independent Housing, Inc.
    Boulder City VOA Elderly Housing, Inc.
    Bowie VOA Living Center, Inc.
    Bradenton VOA Living Center, Inc.
    Brewton VOA Elderly Housing, Inc.
    Brightway Commons II VOA Affordable Housing, Inc.
    Brightway Commons II VOA Affordable Housing, L.P.
    Brightway Commons VOA Affordable Housing, Inc.
    Brightway Commons VOA Affordable Housing, L.P.
    Broken Arrow Volunteers of America Living Center, Inc.
    Broken Bow VOA Affordable Housing, L.P.
    Broome County VOA Housing Development Fund Corporation
    Brunswick VOA Affordable Housing, L.P.
    Brunswick VOA Housing, Inc.
    Burleson VOA Elderly Housing Inc.
    Burns Manor VOA Affordable Housing, Inc.
    Burns Manor VOA Affordable Housing, L.P.
    Camden County VOA Elderly Housing Foundation, Inc.
    Canal Street SRO, LLC
    Cannon St. Apartments, Inc.
    Capital City Community Homes, Inc.
    Capital Park, Inc.
    Casa de Rosal Denver VOA Affordable Housing, Inc.
    Casa de Rosal Ownership Entity LLLP
    Charleston VOA Elderly Housing, Inc.
    Chateau Carre Apartments Limited Partnership
    Chateau Carre GP, LLC
    Chesapeake VOA Living Center, Inc.
    Chestnut Hill Toledo VOA, LLC
    Chula Vista VOA Affordable Housing Corporation
    Cincinnati VOA Independent Housing, Inc.
    Cincinnati Volunteers of America Living Center, Inc.
    Clearwater Volunteers of America Elderly Housing
    Cleveland VOA Elderly Housing Inc
    Clinton Township Volunteers of America Elderly Housing, Inc.
    Coastal Georgia VOA Housing, Inc
    Cody Road VOA Housing, Inc.
    Colorado Springs VOA Elderly Housing, Inc.
    Colorado VOA Affordable Housing, Inc.
    Community Living Centers, Inc.
    Conroe VOA Elderly Housing, Inc.
    Coon Rapids VOA Elderly Housing, Inc.
    Cornerstone Counseling Center, LLC
    Covington GP, LLC
    Covington VOA Elderly Housing, Inc.
    Dade County VOA Elderly Housing, Inc.
    Dallas County VOA Living Center, Inc.
    Dallas VOA Elderly Housing, Inc.
    Decatur VOA Living Center, Inc.
    Delta Township VOA Elderly Housing, Inc.
    Delta VOA Elderly Housing, Inc.
    Denver VOA Elderly Housing, Inc.
    Denver Volunteers of America Living Center, Inc.
    Detroit VOA Elderly Nonprofit Housing Corporation
    Dignity, Inc.
    Douglasville VOA Housing, Inc.
    Duncan Village II LLC
    Duncan Village, LLC
    Durango Volunteers of America Elderly Housing II, Inc.
    Durango Volunteers of America Elderly Housing, Inc.
    Durham Volunteers of America Elderly Housing, Inc.
    Eagle River VOA Affordable Housing Limited Partnership
    East 175th Street Housing Development Fund Corporation
    Edgewater Ventures, LLC
    Elm Street Community Limited Partnership
    Elton VOA Living Center, Inc.
    Enterprise VOA Elderly Housing, Inc.
    Essex Street Commercial, LLC
    Essex Street Developers LLC
    Estacada Volunteers of America Elderly Housing, Inc.
    Five Star Development Corporation
    Florida VOA Elderly Housing, Inc.
    Foley VOA Living Center, Inc.
    Forest Towers East, Inc.
    Forest Towers II Limited Partnership
    Forest Towers II, LLC
    Forest Towers, Oklahoma
    Forest Towers, Wisconsin
    Fort Bend VOA Elderly Housing, Inc.
    Fort Collins Volunteers of America Elderly Housing, Inc.
    Fort Worth Community Homes, Inc.
    Fort Worth VOA Elderly Housing, Inc.
    Fort Worth VOA Living Center, Inc.
    Fredericksburg VOA Elderly Housing, Inc.
    Fremont VOA Elderly Housing, Inc.
    Friendly VOA Affordable Housing, Inc.
    Gainesville VOA Elderly Housing, Inc.
    Garland Volunteers of America Elderly Housing, Inc.
    Gary Volunteers of America Elderly Housing, Inc.
    Gautier VOA Senior Housing, Inc.
    Georgia VOA Elderly Housing, Inc.
    Gibbstown VOA Elderly Housing, Inc.
    Grand Junction VOA Elderly Housing, Inc.
    Greater Harrisburg VOA Living Center, Inc.
    Greater Miami VOA Elderly Housing, Inc.
    Greenbriar VOA Affordable Housing, Inc.
    Greenbriar VOA Affordable Housing, L.P.
    Group Homes of Alabama VOA Elderly Housing, Inc.
    GSS/VOA, LLC
    Gulf Care, Inc.
    Gulf Coast Village Home Health, Inc.
    Halls Mill VOA Living Center, Inc.
    Harborview VOA Affordable Housing, L.P.
    Harrisburg VOA Elderly Housing, Inc.
    Henderson Volunteers of America Elderly Housing, Inc.
    Hialeah VOA Elderly Housing, Inc.
    Highland County VOA Living Center, Inc.
    Highpoint VOA Elderly Housing, Inc.
    Hillsborough Co. VOA Living Centers, Inc.
    Hillsborough County Living Center II, Inc.
    Hillsborough County VOA Living Center III, Inc.
    Holiday Heights VOA Living Center, Inc.
    Home Care By Gulf Coast Village, Inc.
    Hopewell Volunteers of America Elderly Housing, Inc.
    Houston VOA Elderly Housing, Inc.
    Houston VOA Independent Housing, Inc.
    Human Services of Greater Baton Rouge, Inc.
    Huntsville VOA Housing, Inc.
    Independence of Wisconsin, Inc.
    Indianapolis VOA Living Center, Inc.
    Ivy Hill Building B Corporation
    Jackson VOA Elderly Housing, Inc.
    James Island Harbor, LP
    Jefferson County VOA Living Center, Inc.
    Jersey City VOA Elderly Housing, Inc.
    Kansas VOA Elderly Housing, Inc.
    Kerrville VOA Elderly Housing, Inc.
    Kingfisher VOA Elderly Housing Inc
    Knox County Volunteers of America Elderly Housing, Inc.
    Knoxville VOA Elderly Housing, Inc.
    Lake Charles VOA Living Center
    Lancaster Manor II LLC
    Lancaster Manor, LLC
    Las Palmas VOA Affordable Housing GP, Inc.
    Las Palmas VOA Affordable Housing, LP
    Las Vegas VOA Elderly Housing, Inc.
    Learning Center for Children
    Life House Apartments, LLC
    Long Beach VOA Elderly Housing Inc
    Lookout Mountain VOA Housing, Inc.
    Lord Tennyson Apartments, Inc.
    Lord Tennyson VOA Affordable Housing, Inc.
    Lord Tennyson VOA Affordable Housing, L.P.
    Loudon VOANNE Senior Housing, Inc.
    Louisville VOA Elderly Housing, Inc.
    Louisville Volunteers of America Elderly Housing, Inc.
    Madison Apartments Urban Renewal, L.P.
    Madison Avenue Supportive Housing, Inc
    Madison VOA Elderly Housing, Inc.
    Manatee County VOA Living Center, Inc.
    Manitowoc VOA Housing, Inc.
    Mansfield VOA Independent Housing, Inc.
    Maryville VOA Elderly Housing, Inc.
    Massillon VOA Independent Housing, Inc.
    McPherson VOA Elderly Housing, Inc.
    Memphis Volunteers of America Elderly Housing, Inc.
    Metro West VOA Affordable Housing Corporation
    Miami VOA Elderly Housing, Inc.
    Mid-Tule Village, Inc.
    Middle Georgia VOA Housing, Inc.
    Milaca Volunteers of America Living Center, Inc.
    Milwaukee VOA Housing, Inc.
    Minnesota Affordable Housing Trust, Inc.
    Minnesota VOA Living Center, Inc.
    Missouri Volunteers of America Elderly Housing, Inc.
    Mobile Accessible Housing, Inc.
    Mobile Community Living, Inc.
    Mobile Shared Living, Inc.
    Mobile Supported Living, Inc.
    Mobile Supportive Housing, Inc.
    Mobile VOA Independent Housing, Inc.
    Mobile VOA Living Center, Inc.
    Montbello Volunteers of America Elderly Housing, Inc.
    Montgomery Community Homes I, Inc.
    Montgomery Community Homes II, Inc.
    Montgomery VOA Community Development Corporation
    Montrose VOA Elderly Housing III, Inc.
    Montrose VOA Housing Ltd.
    Montrose Volunteers of America Elderly Housing II, Inc.
    Mora Volunteers of America Living Center, Inc.
    Nacogdoches VOA Elderly Housing, Inc.
    Nashville Volunteers of America Living Center, Inc.
    Navasota VOA Elderly Housing, Inc.
    New Bern VOA Elderly Housing, Inc.
    New Covington Apartments, LP
    New Covington GP, LLC
    New Hope Volunteers of America Elderly Housing, Inc.
    New Orleans Towers Affordable Housing Corporation, Inc.
    New Roads VOA Living Center, Inc.
    Nicollet Towers VOA Affordable Housing, Inc.
    Nicollet Towers VOA Affordable Housing, LLC
    Nicollet Towers VOA Affordable Housing, LP
    North Highlands VOA Living Center, Inc.
    Northern California Development Corporation of VOA, Inc.
    Northern California VOA Elderly Housing, Inc.
    Northwest Georgia VOA Housing, Inc.
    Northwest Ohio Volunteers of America Living Center, Inc.
    Oak Park Plaza, Inc.
    Oak Springs Villas, Inc.
    Oberlin VOA Living Center, Inc.
    Oconee VOA Housing, Inc.
    Oklahoma City VOA Elderly Housing, Inc.
    On Lok/VOANS
    OPP VOA Elderly Housing, Inc.
    Orlando Volunteers of America Elderly Housing, Inc.
    Overlook VOA Housing, Inc
    Oxford Trace Apts.
    Pageland Place II LLC
    Pageland Place LLC
    Pageland Place, LLC
    Palomar VOA Affordable Housing, Inc.
    Palomar VOA Affordable Housing, L.P.
    Peaks Island VOA Elderly Housing Condominium Association
    Peaks Island Volunteers of America Elderly Housing, Inc.
    Pensacola VOA Living Center, Inc
    Phoenix Volunteers of America Elderly Housing, Inc.
    PHS/VOA Rochester, Inc. d/b/a Homestead at Rochester, Inc.
    Picayune VOA Senior Housing, Inc.
    Pinellas County VOA Elderly Housing, Inc.
    Pineville Volunteers of America Living Center, Inc.
    Placer County VOA Elderly Housing, Inc.
    Plains Township VOA Living Center, Inc.
    Pontiac Volunteers of America Elderly Housing, Inc.
    Port City VOA Housing, Inc
    Portland VOA Elderly Housing, Inc.
    Prince George's County VOA Living Center I, Inc.
    Promote Elm Street, Inc.
    Pulaski County VOA Living Center
    Racine VOA Housing, Inc.
    Redford Township VOA Elderly Housing, Inc.
    Redford Volunteers of America Elderly Housing, Inc.
    Reidsville VOA Housing, Inc.
    Renaissance Neighborhood Development Corporation
    Rendu Terrace West, Inc.
    Reno VOA Elderly Housing, Inc.
    River Rouge Volunteers of America Elderly Housing, Inc.
    Riverside VOA Elderly Housing, Inc.
    Rochester VOA Elderly Housing, Inc.
    Rochester Volunteers of America Elderly Housing II, Inc.
    Rocklin VOA Elderly Housing, Inc.
    Roseville VOA Elderly Housing, Inc.
    Ruston VOA Living Center
    Saco VOA Elderly Housing, Inc.
    Sacramento VOA Affordable Housing Corporation
    Saginaw Volunteers of America Elderly Housing, Inc.
    Saint Philip,Inc.
    Salina VOA Elderly Housing, Inc.
    San Antonio VOA Elderly Housing, Inc.
    San Antonio VOA Living Center, Inc.
    Sandusky VOA Living Center, Inc.
    Santa Monica VOA Elderly Housing, Inc.
    Selma VOA Elderly Housing, Inc.
    Seneca County Volunteers of America Elderly Housing, Inc.
    Senior House VOA Elderly Housing, Inc.
    Shaker Place VOA Affordable Housing, Inc.
    Shaker Place VOA Affordable Housing, LP
    Sheridan Volunteers of America Elderly Housing, Inc.
    Shreveport VOA Community Living Center I, Inc.
    Shreveport VOA Community Living Center II, Inc.
    Sierra Manor VOA Affordable Housing I, L.P.
    Sierra Manor VOA Affordable Housing, Inc.
    Sierra Manor, Inc.
    Sioux Falls VOA Living Center II, Inc.
    Sioux Falls Volunteers of America Group Home, Inc.
    Sky Development Corporation
    Skyland Apartments Asheville, LLC
    Sleepy Eye Area Home Health, Inc.
    Sooner VOA Elderly Housing, Inc.
    South Brunswick VOA Affordable Housing, Inc.
    South Brunswick VOA Urban Renewal Affordable Housing, L.P.
    South Texas VOA Elderly Housing, Inc.
    Southeast Steel Framing, LLC
    Southern Alabama VOA Living Center, Inc.
    Southern California Development Corporation of VOA, Inc.
    Southern California VOA Elderly Housing, Inc.
    Southern Illinois VOA Elderly Housing, Inc.
    Southern Meadows Apartments, Inc.
    Southern Ohio Rehabilitation Treatment Services, Inc.
    Southwoods VOA Affordable Housing, Inc.
    Southwoods VOA Affordable Housing, L.P.
    Spokane County VOA Living Center II
    Spokane County VOA Living Center IV
    Spruce Manor Volunteers of America Living Center, Inc.
    SRO West 97th Street, Inc.
    St. Bernard Volunteers of America Elderly Housing, Inc.
    St. Louis VOA Elderly Housing, Inc.
    St. Louis Volunteers of America Elderly Housing, Inc.
    Stonebridge Community School
    Sunset Park
    Sunset Towers, Inc.
    Support for Harbor Area Women's Lives (SHAWL)
    Sweetwater VOA Elderly Housing, Inc.
    Terraces on Tulane, LLC
    Terre Haute VOA Elderly Housing, Inc.
    Texas VOA Elderly Housing, Inc.
    The Friends of China Foundation
    The Homestead at Anoka, Inc.
    The Homestead at Boulder City, Inc.
    The Homestead at Montrose, Inc.
    The Terraces, Limited Partnership
    The Volunteers of America of Washington
    Third Ward Volunteers of America Elderly Housing, Inc.
    Thomaston VOA Elderly Housing, Inc.
    Thomaston VOA Housing, Inc.
    Topsham VOANNE Senior Housing, Inc.
    Torrington VOA Elderly Housing, Inc.
    Trenton VOA Housing, Inc.
    Tulane Avenue SRO, LLP
    Tulsa Volunteers of America Living Center, Inc.
    Tulsa Volunteers of America Senior Housing, Inc.
    Tuscumbia VOANA Housing, Inc.
    Union Apartments Project, Inc
    Veterans VOANNE Housing Corporation
    Vicksburg VOA Elderly Housing, Inc.
    Victor Hernandez Building Elderly Housing, Inc.
    Victoria VOA Elderly Housing, Inc.
    Victory Cathedral VOA Elderly Housing, Inc.
    VOA Adirondacks Affordable Housing, LLC
    VOA Anoka Care Center, Inc.
    VOA Arbor Apartments, Inc.
    VOA Ayer Limited Partnership
    VOA Ayer, Inc.
    VOA Barony, Inc.
    VOA Bluffton, Inc.
    VOA Busch Homes, Inc.
    VOA Care Centers, Minnesota
    VOA Collin County Community Homes, Inc.
    VOA Colorado Springs Affordable Housing, Inc.
    VOA Community Home - Texas 1, Inc.
    VOA Community Home - Texas 4, Inc.
    VOA Community Homes of Tarrant County, Inc.
    VOA Concord Assisted Living, Inc.
    VOA Crosstown Apts, Inc.
    VOA Development 2, Inc.
    VOA Development, Inc.
    VOA Duncan Village, Inc.
    VOA Durham LIFE House, Inc.
    VOA Durham Maple Court, Inc.
    VOA Eastern Avenue Housing Corporation
    VOA Eastern Avenue Limited Partnership
    VOA Ft. Mill Glenwood Falls, Inc.
    VOA Greenville Life House, Inc.
    VOA Growth Corporation
    VOA Housing of North Carolina, Inc.
    VOA Irvington Woods Housing Corporation
    VOA James Island Harbor, Inc.
    VOA Lancaster Manor, Inc.
    VOA Little Havana Affordable Housing, Inc.
    VOA Little Havana, LTD.
    VOA Massachusetts Blakeley Corp.
    VOA Millen Homes, Inc.
    VOA MN 1900, LLC
    VOA Montford Broad, Inc.
    VOA National Housing Corporation
    VOA North Carolina Community Housing Development Corporation
    VOA North Central, Inc.
    VOA Nunan, Inc.
    VOA Olympia, Inc.
    VOA on Broadway Living Center
    VOA ORV Foundation, Inc.
    VOA Paca House Corporation
    VOA Paca House Limited Partnership II
    VOA Pageland Place, Inc.
    VOA Pratt Street Housing
    VOA Pratt Street Limited Partnership
    VOA Property Corporation of Louisville, Inc.
    VOA Riverside Ten/Fort Worth, TX, Inc.
    VOA Saluda Crossing, Inc.
    VOA Scattered Sites Duplexes/Fort Worth, Inc.
    VOA Sea Island, Inc.
    VOA Seven Farms, Inc.
    VOA Seventy West Affordable Housing Corporation
    VOA Shires, Inc.
    VOA Silverlake Affordable Housing, Inc.
    VOA Skyland Apartments Asheville, Inc.
    VOA St. Louis Affordable Housing Corporation
    VOA St. Louis HOPE VI Community Center, Inc.
    VOA St. Louis HOPE VI G.P., Inc.
    VOA St. Louis HOPE VI Limited Partnership
    VOA Sunset Housing, Inc.
    VOA Sunset Housing, L.P.
    VOA Texas Alamo Village GP, Inc.
    VOA Texas Alamo Village I, LLC
    VOA Texas Alamo Village LP
    VOA Texas Alamo Village, L.P.
    VOA Texas Apple Tree/Dahlgreen Community Homes, Inc.
    VOA Texas Austin Community Homes I, Inc.
    VOA Texas Calmont Place, Inc.
    VOA Texas Pamela/Marble Falls Community Homes, Inc.
    VOA Texas San Juan Village GP, Inc.
    VOA Texas San Juan Village I, LLC
    VOA Texas San Juan Village LP
    VOA Texas San Juan Village, L.P.
    VOA Texas Santa Rosa Village GP, Inc.
    VOA Texas Santa Rosa Village I, LLC
    VOA Texas Santa Rosa Village, L.P.
    VOA Twin Oaks of Greenwood, Inc.
    VOA Valley Homes, Inc.
    VOA Willow Lakes, Inc.
    VOA-GYN/VOANS
    VOA-NEPA Development Corporation
    VOA-ORV Parkway Towers, Inc.
    VOA-ORV Property Co., Inc.
    VOA-ORV Tina Housing, Inc.
    VOADV Broad Street Corp.
    VOADV Property, Inc.
    VOAMI Independence House of Detroit, Inc.
    VOANNE Bangor Senior Housing LP
    VOANNE Bangor Senior Housing, Inc.
    VOANNE Beach Street Apartment
    VOANNE Beach Street House
    VOANNE Brackett Street House
    VOANNE Bradley Street House Corporation
    VOANNE Ocean Street Apartments
    VOANNE Sawyer Street House
    VOANNE Vincent Street House
    VOANS Boulder City Senior Housing, Inc.
    VOANS Capital Park Limited Partnership
    VOANS Capital Park, Inc.
    VOANS CDE Subsidiary 1, LLC
    VOANS CDE Subsidiary 2, LLC
    VOANS CDE Subsidiary 3, LLC
    VOANS CDE Subsidiary 4, LLC
    VOANS CDE Subsidiary 5, LLC
    VOANS CDE, Inc.
    VOANS Country Manor at Homestead
    VOANS Development Corporation
    VOANS Health Services Corporation
    VOANS Highland Village at Homestead
    VOANS Holding Company
    VOANS Missouri Growth Corporation
    VOANS Orono Woods, Inc.
    VOANS PACE, Inc.
    VOANS Parkway, Inc.
    VOANS Texas Growth Corporation
    VOANS Woodlands on LaFayette Limited Partnership
    VOANS Woodlands on Lafayette, Inc.
    VOAORV Autumn Ridge, inc
    VOAORV Bunker Hill, Inc
    VOAORV Hopeful Road, Inc.
    VOAORV Madison Pike, Inc.
    VOAORV Morningside Drive, Inc.
    VOAORV River Road, Inc.
    Volunteers of America - Greater New York, Inc.
    Volunteers of America - Seattle Vista
    Volunteers of America Assisted Living Communities
    Volunteers of America Care Centers, Minnesota
    Volunteers of America Care Facilities
    Volunteers of America Chesapeake Holding Corporation
    Volunteers of America Chesapeake, Inc.
    Volunteers of America Colorado Branch
    Volunteers of America Community Housing and Development Corporation of Broward, Inc.
    Volunteers of America Community Housing and Development Corporation of Tampa Bay, Inc.
    Volunteers of America Community Housing and Development of Jacksonville, Inc.
    Volunteers of America Correctional Services
    Volunteers of America Dakotas Foundation
    Volunteers of America Delaware Valley, Inc.
    Volunteers of America Firelands Ohio Development Corporation
    Volunteers of America Florida Housing, LLC
    Volunteers of America Foundation
    Volunteers of America Foundation - Colorado
    Volunteers of America Greater Sacramento and Northern Nevada, Inc.
    Volunteers of America Group Homes of Brewton, Inc.
    Volunteers of America Group Homes of Ozark, Inc.
    Volunteers of America Home Health Services
    Volunteers of America Homestead 2000, Inc.
    Volunteers of America Housing Corporation
    Volunteers of America in Minnesota
    Volunteers of America Lehigh County Development Corporation
    Volunteers of America Michigan CHP Property Corporation
    Volunteers of America Michigan, Inc.
    Volunteers of America National Services
    Volunteers of America National Services Foundation
    Volunteers of America North Alabama, Inc.
    Volunteers of America Northern New England, Inc.
    Volunteers of America Northern Rockies
    Volunteers of America Northwest Ohio, Inc.
    Volunteers of America of Alabama, Inc.
    Volunteers of America of Alaska
    Volunteers of America of Arkansas, Inc.
    Volunteers of America of Colorado
    Volunteers of America of Eastern Washington & Northern Idaho
    Volunteers of America of Florida, Inc.
    Volunteers of America of Georgia, Inc.
    Volunteers of America of Greater New Orleans, Inc.
    Volunteers of America of Greater Ohio
    Volunteers of America of Illinois
    Volunteers of America of Indiana, Inc.
    Volunteers of America of Kentucky, Inc.
    Volunteers of America of Los Angeles
    Volunteers of America of Los Angeles San Pedro Enterprise Community
    Volunteers of America of Massachusetts, Inc.
    Volunteers of America of Miami, Inc.
    Volunteers of America of Minnesota
    Volunteers of America of Nevada, Inc.
    Volunteers of America of North Louisiana
    Volunteers of America of North Louisiana Highland Center Corp
    Volunteers of America of North Louisiana Housing Development Corporation
    Volunteers of America of Oklahoma, Inc.
    Volunteers of America of Oregon, Inc.
    Volunteers of America of Pennsylvania, Inc.
    Volunteers of America of Rhode Island, Inc.
    Volunteers of America of South Alabama, Inc.
    Volunteers of America of the Carolinas, Inc.
    Volunteers of America of Toledo Development Corporation
    Volunteers of America of Utah, Inc.
    Volunteers of America of Western New York, Inc.
    Volunteers of America of Wisconsin
    Volunteers of America Ohio River Valley, Inc.
    Volunteers of America Puerto Rico RRC, Inc.
    Volunteers of America Serving Minnesota
    Volunteers of America Southeast, Inc.
    Volunteers of America Texas Benefit Corporation, Inc.
    Volunteers of America Texas Development Corporation, Inc.
    Volunteers of America Texas Foundation
    Volunteers of America Texas, Inc.
    Volunteers of America Western Washington
    Volunteers of America, Bay Area, Inc.
    Volunteers of America, Community Education and Development Corporation
    Volunteers of America, Dakotas
    Volunteers of America, Greater Baton Rouge, Inc.
    Volunteers of America, Inc.
    Volunteers of America, Lewellen, NE., Inc.
    Volunteers of America, Southwest California, Incorporation
    Volunteers of America-Northern New Jersey, Inc
    Volunteers of Los Angeles, Inc.
    Washington VOA Living Center
    Waupaca VOA Housing, Inc.
    Waycross VOA Elderly Housing, Inc.
    Waycross VOA Housing II, Inc.
    Waycross VOA Housing, Inc.
    Welsh VOA Elderly Housing
    West 97th Street Housing Development Fund Corporation
    West Side Veterans Housing, LP
    West Side Veterans VOA Housing Inc
    Wiggins VOA Senior Housing, Inc.
    Wildflower Estates Volunteers of America Living Center, Inc.
    Wilkes-Barre VOA Elderly Housing, Inc.
    Yabucoa VOA Elderly Housing, Inc.
    Youngstown VOA Independent Housing, Inc.
    Zeigler VOA Housing, Inc.

  • Stated Purpose

    "to reach and uplift all people and bring them to the knowledge and active service of God by serving people and communities in need and creating opportunities for people to experience the joy of serving others."

Programs

VOA is a faith-based organization that works to help those in need live healthy, safe and productive lives. The organization's programs are designed to support seniors, people with disabilities, at-risk youth, men and women returning from prison, homeless individuals and families, those recovering from addictions, and military veterans. VOA reports that its programs have reached more than 2 million people in 400 communities throughout the country.

For the fiscal year ended June 30, 2010, VOA's program expenses were:

Promoting self-sufficiency 31,929,000
Total Program Expenses: $31,929,000

Governance & Staff

  • Chief Executive

    Mike King, President and CEO

  • Compensation*

    $350,000

  • Chair of the Board

    Nancy Gofus

  • Chair's Profession / Business Affiliation

    Chief Marketing Office (retired), Verizon

  • Board Size

    31

  • Paid Staff Size

    140

*July 1, 2009 - June 30, 2010 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Fund Raising

Method(s) Used:

Direct mail, special events, print advertisements, television, radio, grant proposals, Internet appeals, planned giving, and cause-related marketing.
Fund raising costs were % of related contributions. (Related contributions, which totaled $21,121,000, are donations received as a result of fund raising activities.)

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on VOA's audited financial statements for the fiscal year ended June 30, 2010.

Source of Funds
Contributions, in-kind 17,137,000
Administrative income from local offices 10,679,000
Program fees 4,991,000
Contributions 3,984,000
Unrealized net gain on investments 1,466,000
Interest income 738,000
Realized net gain on investments 493,000
Net rental income 131,000
Other income 89,000
Total Income $39,708,000
  • Programs: 86%
  • Fundraising: Less than 1%
  • Administrative: 14%
Total Income $39,708,000
Program expenses 31,929,000
Fundraising expenses $11,000
Administrative expenses $5,068,000
Other expenses $0
Total expenses: $37,008,000
Income in Excess of Expenses 2,700,000
Beginning Net Assets 29,643,000
Other Changes In Net Assets -65,000
Ending Net Assets 32,278,000
Total Liabilities 11,393,000
Total Assets 43,671,000

Note: According to audited financial statements for the year ended June 30, 2010 VOA received $16,305,000 of in-kind services. Note: Other changes in net assets in the financial section above includes other non-operating loss.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.