Charity Review

  • Issued: September 2015
  • Expires: September 2017

Best Friends Animal Society

Standards Not Met

  • 4
  • 19

435-644-2001

5001 Angel Canyon Road
Kanab, UT 84741

http://www.bestfriends.org

435-644-2001

5001 Angel Canyon Road
Kanab, UT 84741

http://www.bestfriends.org

Standards Not Met

This organization does not meet one or more of the 20 Standards for Charity Accountability. Click the conclusions section below for more information.

Standards For Charity Accountability

Governance

  1. Board Oversight

    Oversight of Operations and Staff: Standard 1

    Description
    Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

    The organization meets this standard.

  2. Board Size

    Number of Board Members: Standard 2

    Description
    Soliciting organizations shall have a board of directors with a minimum of five voting members.

    The organization meets this standard.

  3. Board Meetings

    Frequency and Attendance of Board Meetings: Standard 3

    Description
    An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

    The organization meets this standard.

  4. Board Compensation

    Compensated Board Members: Standard 4

    Description
    Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

    BFAS does not meet this Standard because:

    • Four (4) members out of the nine (9) member board of directors (44%) are directly compensated.

  5. Conflict of Interest

    Conflict of Interest: Standard 5

    Description
    No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

    The organization meets this standard.

Measuring Effectiveness

  1. Effectiveness Policy

    Board Policy on Effectiveness: Standard 6

    Description
    Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

    The organization meets this standard.

  2. Effectiveness Report

    Board Approval of Written Report on Effectiveness: Standard 7

    Description
    Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

    The organization meets this standard.

Finances

  1. Program Expenses

    Program Service Expense Ratio: Standard 8

    Description
    Spend at least 65% of its total expenses on program activities.

    The organization meets this standard.

  2. Fund Raising Expenses

    Fund Raising Expense Ratio: Standard 9

    Description
    Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

    The organization meets this standard.

  3. Accumulating Funds

    Ending Net Assets: Standard 10

    Description
    Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

    The organization meets this standard.

  4. Audit Report

    Financial Statements: Standard 11

    Description
    Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

    The organization meets this standard.

  5. Detailed Expense Breakdown

    Detailed Functional Breakdown of Expenses: Standard 12

    Description
    Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

    The organization meets this standard.

  6. Accurate Expense Reporting

    Accuracy of Expenses in Financial Statements: Standard 13

    Description
    Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

    The organization meets this standard.

  7. Budget Plan

    Budget: Standard 14

    Description
    Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

    The organization meets this standard.

Fund Raising & Info

  1. Truthful Materials

    Misleading Appeals: Standard 15

    Description
    Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

    The organization meets this standard.

  2. Annual Report

    Annual Report: Standard 16

    Description
    Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

    The organization meets this standard.

  3. Website Disclosures

    Web Site Disclosures: Standard 17

    Description
    Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

    The organization meets this standard.

  4. Donor Privacy

    Privacy for Written Appeals & Internet Privacy: Standard 18

    Description
    Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

    The organization meets this standard.

  5. Cause Marketing Disclosures

    Cause Related Marketing: Standard 19

    Description
    Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

    BFAS does not meet this Standard because, in the past year the organization participated in a promotion for the sale of consumer goods or services that indicates that the organization will benefit from these purchases. This promotion, however, did not specify:

    • The actual or anticipated amount of the purchase price that will benefit the organization.

  6. Complaints

    Complaints: Standard 20

    Description
    Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues.

    The organization meets this standard.

Conclusion

Best Friends Animal Society does not meet the following 2 Standards for Charity Accountability:

Standard 4 - Compensated Board Members
Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

BFAS does not meet this Standard because:

  • Four (4) members out of the nine (9) member board of directors (44%) are directly compensated.

Standard 19 - Cause Related Marketing
Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

BFAS does not meet this Standard because, in the past year the organization participated in a promotion for the sale of consumer goods or services that indicates that the organization will benefit from these purchases. This promotion, however, did not specify:

  • The actual or anticipated amount of the purchase price that will benefit the organization.

Best Friends Animal Society meets the remaining 18 Standards for Charity Accountability.

Complaints

 Number of complaints processed by the BBB in the last 36 months: 1

 

Mailing List Removal

The organization addressed the complaint issues brought to its attention: 1                                                                                 

The organization did not address the complaint issues brought to its attention: 0                                                                                         


Purpose

  • Year, State Incorporated

    1968, Utah

  • Stated Purpose

    "to bring about a time when there are No More Homeless Pets."

Programs

BFAS is dedicated to ending the killing of dogs and cats in America's shelters.

For the nine month fiscal year ended September 30, 2014, BFAS's program expenses were:

Animal care activities 13,758,664
Emergency response 127,141
Campaigns and other national outreach 37,954,536
Total Program Expenses: $51,840,341

Governance & Staff

  • Chief Executive

    Gregory Castle, Chief Executive Officer

  • Compensation*

    $198,596

  • Chair of the Board

    Francis Battista

  • Chair's Profession / Business Affiliation

  • Board Size

    9

  • Paid Staff Size

    674

*2013 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Fund Raising

Method(s) Used:

Direct mail, special events, print advertisements, television, grant proposals, Internet appeals, planned giving arrangements, cause-related marketing and membership appeals.
Fund raising costs were 14% of related contributions. (Related contributions, which totaled $64,510,612, are donations received as a result of fund raising activities.)

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on BFAS's audited financial statements - consolidated - for the nine month fiscal year ended September 30, 2014.

Source of Funds
Contributions 48,239,427
Donations in-kind 15,399,294
Program events 764,981
Gift shop income 647,538
Clinic revenue 613,393
Guest cottage and rental income 529,576
Interest and dividend income 383,159
Unrealized gain on split interest agreements 167,513
Magazine advertising 164,272
Cafeteria, vending and other income 149,933
Administrative fees retained on amounts designated by donors for specific organizations 106,910
Store income 11,525
Total Income $67,177,521
  • Programs: 82%
  • Fundraising: 14%
  • Administrative: 6%
  • Other: Less than 1%
Total Income $67,177,521
Program expenses 51,840,341
Fundraising expenses $9,269,503
Administrative expenses $3,905,876
Other expenses $-1,061,084
Total expenses: $63,954,636
Income in Excess of Expenses 3,222,885
Beginning Net Assets 65,474,614
Other Changes In Net Assets 3,222,885
Ending Net Assets 68,697,499
Total Liabilities 12,725,565
Total Assets 81,423,064

Note 1: For the year ended September 30, 2014, BFAS reported in-kind donations of $15,449,064 including PSA's ($12,468,800), animal food ($2,040,210), animal medical and other supplies ($796,676) and building rent ($143,378). Note 2: For the fiscal year ended September 30, 2014. BFAS has "other expenses" of -$1,0621,084 including gifts shop cost of goods sold ($340,538), guest cottage expenses ($134,192), net gain on disposal of assets (-$40,132), realized and unrealized net investment gain (-695,682) and legal settlement agreement ($-$800,00).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.